
Onboarding
The Tawrid benefits, unlocked through seamless onboarding
Our dedicated onboarding team provides tailored support right from the start, ensuring the onboarding process is as smooth as possible.
By helping you onto the Tawrid platform through a streamlined process, you benefit from:
Seamless Registration
Quick Account Setup
Effortless Onboarding
Ready to Transact
Through our simple onboarding process, you can unlock your potential immediately
Onboarding
Buyer submits required documents. Tawrid creates company account and the Corporate Admin user.
Tawrid starts digital due diligence, transitioning to semi-manual due diligence if any information is missing
Corporate Admin starts registration, creating additional user accounts, assigning users to groups and defining authorization workflows.
Digital or semi-manual KYC completed.
Tawrid fully activates company account and invites the company’s Additional Users to register
Funder submits the required documents. Tawrid creates company account and the Corporate Admin user.
The Corporate Administrator begins the registration process by creating a new account.
Funder designates a Signatory User, who then begins their registration process.
The Signatory User agrees to Tawrid’s corporate terms on the platform.
Tawrid fully activates the funder account and invites additional users of the funder to register.
The Buyer submits the necessary information. Tawrid creates a company account along with the corporate details
Tawrid starts digital due diligence, transitioning to semi-manual due diligence if any information is missing.
Corporate Admin initiates registration, creates user accounts, assigns users to groups, and defines authorization workflows.
Digital or semi-manual KYC completed. The Supplier agrees to Tawrid’s corporate terms on the platform.
Tawrid fully activates the company account and invites additional users from the company to register.
Frequently Asked Questions
1. Who do I contact for technical or financial support?
Segmented customers have access to dedicated relationship managers or customer success managers You can also reach our customer service team via email for assistance.
2. How do I track the status of financed invoices?
A real-time dashboard provides full visibility into invoice status, approvals, and payment schedules.
3. What are the steps to submit invoices for financing?
Once your ERP is linked, invoices can be submitted automatically through the ERP or uploaded manually on the Tawrid platform. API connectivity is also available for Buyers.
4. How do I link my ERP system for automated processing?
Tawrid supports API integration with most ERP systems. Our technical team will guide you through setup and training.
5. What training or support does Tawrid provide for new users?
We offer onboarding webinars, an online help center, and dedicated customer support to address any questions.
6. How do I add and manage suppliers?
Buyers can onboard selected Suppliers into their Supply Chain Finance program directly through the Tawrid platform or via API integration
7. Can I customize my financing preferences?
Financing terms, including facility limit and tenors, are set by the fundeing partner during program onboarding. Buyer or Supplier can review these terms and choose to accept or declinethem.
8. How long does the onboarding process take?
If all all KYC details,due diligence checks, document verification, and system integration are successfully completed promptly, onboarding typically takes 5 to 7 business days.
9. How do I sign up for Tawrid’s platform?
Your designated Corporate Admin will receive an email invitation to join. The onboarding process is fully digital unless additional KYC documentation or enhanced due diligence is required.
1. Who do I contact for ongoing funder support?
Dedicated relationship managers and support teams are available are available for assistance .
2. Can I exit my funding commitment early?
Yes, exit terms depend on the specific financing agreement. Some allow early exits with prior notice.
3. How do I track my investment performance?
A performance analytics dashboard shows return risk levels, and transaction history in real time.
4. What happens if a buyer defaults on a payment?
Tawrid applies risk mitigation measures including buyer credit assessments and multi-funder participation, to reduce exposure.
5. How do I receive returns on financed transactions?
Returns are based on agreed interest rates and financing terms, with funds automatically credited to your account.
6. What reporting tools are available to monitor my portfolio?
Funders receive access to real-time dashboards, portfolio performance reports, and credit risk analytics.
7. How do I set my financing preferences and risk thresholds?
The Tawrid platform allows funders to define financility limits, risk levels, and buyer /supplier eligibility criteria.
8. What due diligence is required before funding?
Funders must complete KYC, AML verification, and a full risk assessment prior to participation.
9. What are the minimum investment requirements?
Minimum thresholds vary by program. Funders can set their risk preferences and financing amounts.
10. How do I become a funding partner on Tawrid?
Apply online by submitting details about your institution. Our team will conduct due diligence before onboarding.
1. How does the funder onboarding process work?
1. Submit registration and compliance documents
2. Tawrid conducts digital due diligence
3. Corporate Admin account is created
4. Admin invites additional users
5. API integration setup for transaction processing
6. Sign digital agreements with Tawrid
2. Who do I contact for onboarding assistance?
Our supplier support team is available via email, chat, and phone to guide you through onboarding.
3. Can I opt out of early payment options if needed?
Suppliers can choose whether to accept early payment offers for each invoice.
4. How do I update my payment details?
Payment details can be updated within the platform under Account Settings, subject to security verification.
5. What happens if my buyer does not approve an invoice?
Buyers must approve invoices before financing is available. If approvals are delayed, Tawrid sends automatic reminders to expedite them.
6. How do I track payment and approval status?
A dedicated supplier dashboard provides real-time invoice approval, financing, and payment updates.
7. Can I negotiate my financing terms?
Suppliers can choose from available financing offers but cannot directly negotiate rates. Funder bidding drives competitive rates.
8. How do I submit invoices for financing?
Invoices can be uploaded manually or submitted automatically via ERP integration
9. How quickly can I receive early payments?
Once an invoice is approved, payments are typically processed within 24-48 hours.
10. What documents are required for verification?
Business registration documents, trade licenses, and financial details may be required for verification.
11. How do I register as a supplier on Tawrid?
Suppliers can register through an invitation from buyers or directly via the Tawrid platform by submitting company details.
1. How do funders, buyers, and suppliers benefit from SCF?
• Funders: Low-risk, structured investments with predictable returns and portfolio diversification.
• Buyers: Extended payment terms, improved cash flow, stronger supplier relationships.
• Suppliers: Early payments at competitive rates, better working capital, reduced reliance on costly short-term loans.
SCF is a key enabler for modern businesses seeking financial agility, supply chain stability, and optimized liquidity management. Partner with Tawrid to unlock these benefits.
2. How can I get started with SCF on Tawrid?
Getting started is simple:
• 1. Sign up on Tawrid’s platform and complete digital onboarding.
• 2. Submit company details and KYC documentation.
• 3. Set financing preferences and integrate with your existing systems.
• 4. Start optimizing cash flow with tailored SCF solutions.
3. How does technology drive SCF efficiency?
Technology makes SCF faster, more transparent and scalable:
• End-to-End Digital Processing: Automated invoice approvals, funder selection, and payments.
• ERP Integration: Seamless connection to buyer and supplier financial systems enhances efficiency.
• Real-Time Visibility: Data-driven insights to optimize working capital.
4. How does SCF enhance supply chain resilience?
SCF reduces financial strain and improves operational continuity by:
• Providing predictable cash flow for suppliers.
• Preventing supply chain disruptions due to liquidity shortages or gaps
• Strengthening supplier-buyer relationships by through timely and more reliable payments.
5. How are SCF rates determined?
SCF rates are influenced by multiple factors, including:
• Buyer Creditworthiness: Stronger buyers secure better rates for suppliers.
• Supplier Risk Profile: Lower-risk suppliers benefit from preferential terms.
6. Is SCF suitable for SMEs?
Yes.SCF is particularly valuable for SMEs, offering affordable financing without requiring collateral or extensive credit history. Buyer-backed funding helps SMEs maintain steady cash flow and scale operations.
7. What role do funders play in SCF?
Funders provide liquidity by financing supplier invoices, this ensures suppliers are paid early while funders earn returns on structured, low-risk trade finance investments
8. How is SCF different from traditional financing?
Unlike traditional loans, SCF is an off-balance sheet solution that does not create additional debt for buyers. It leverages the buyer’s credit rating to secure lower financing costs for suppliers making it a cost-effective, risk-optimized alternative to conventional lending.
9. Who benefits the most from SCF?
SCF benefits buyers, suppliers, and funders, particularly in industries with long payment cycles, such as manufacturing, retail, healthcare, construction, and logistics.
10. How does SCF create value for businesses?
SCF delivers measurable financial and operational benefits:
• For Buyers: Extends payment terms without disrupting supplier relationships.
• For Suppliers: Enables early payment at competitive rates, improving liquidity.
• For Funders: Provides a structured investment opportunity with minimal risk exposure.
11. What is Supply Chain Finance (SCF)?
SCF is a strategic financial solution that enhances cash flow efficiency by allowing buyers to extend payment terms while enabling suppliers to receive early payments. This improves cash flow efficiency, optimizes working capital and strengthens financial stability across the supply chain.